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Information Officer

December 2 - December 6

Information Officer – TTX Vault Canada (theresponsestore.com)

Course Description

This course provides emergency responders with an overview of key duties and responsibilities of an Information Officer Type III in a Type III AHIMT.

Prerequisites:  ICS 300

Delivery and Length

This classroom-based Instructor facilitated course requires a minimum of 28 student contact hours, not including scheduled breaks. The recommended to deliver this course over 5 days.

Learning Outcomes

By the end of this course, students will be able to:

  • Demonstrate, through exercises and a final exam, an understanding of the duties, responsibilities, and capabilities of an effective Information Officer on an AHIMT.
  • Identify course objective and position-specific resource materials for the position of Information Officer.
  • Describe the role and importance of the Information Officer position in incident operations, especially as it pertains to initial incident operations.
  • Describe the fundamentals of information operations during incident management.
  • Develop a Communications Strategy for disseminating incident information.
  • Describe the importance of effective media relations and the role of the Information Officer in developing and maintaining such relationships.
  • Describe the roles and responsibilities of Assistant Information Officers.
  • Describe how the Information Officer may establish and leverage effective community relations.
  • Describe the role of the Information Officer as it pertains to handling special situations within incidents.
  • Describe how the Information Officer can keep her or himself and those they escort and work with alive and well in the incident environment.
  • Define the Information Officer’s roles and responsibilities during incident transition and demobilization.


December 2
December 6
Event Category:


5705 23 Ave SE
Calgary, Alberta T2B 1N2 Canada
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